Shipping policy

ORDER PROCESSING:

Please allow 2 day (weekdays and minus holidays) to process your order. Expect an email within 1-2 day(S) (weekdays not including holidays) to let you know your order is on the way!

 

There is free shipping for the UK on orders over £60  as well as ROI Free delivery on orders over £80, this may change at times with special offers/trials

 

INTERNATIONAL SHIPPING:

 

We offer international shipping to the following countries: Europe and USA

 

 These rates are calculated at checkout from £14.99 onwards, you may be charged customs based on price not including UK/ROI

 

REFUNDS,, RETURNS AND EXCHANGES

We accept returns up to 30days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return, or if free deliver we will also minus £4.99. Returns are upto the cost of the customer not the company

 

In the event that your order arrives damaged in any way, please email us as soon as possible at feldandgraft@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 

If you have any further questions, please don't hesitate to contact us at Fieldandgraft@gmail.com